Privacy Policy

Last updated: August 18, 2025

1. Introduction

NOVA Core Services LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website at novacoreservicesllc.com or use our services.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you use our website or services. This includes:

  • Contact Information: Name, email address, phone number, and physical address.
  • Service Information: Details about the services you request, your property, and your HVAC system.
  • Communication Data: Records of your correspondence with us, including emails and phone calls.
  • Usage Data: Information about how you access and use our website, such as your IP address, browser type, and pages visited.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services.
  • Process your requests and provide you with a quote.
  • Communicate with you regarding appointments, services, and inquiries.
  • Improve our website and services to enhance your experience.
  • Comply with legal obligations and enforce our terms of service.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

5. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except to trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe it is appropriate to comply with the law or protect our or others' rights, property, or safety.

6. Cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

7. Your Rights

You have the right to access, update, or request the deletion of your personal information. If you wish to exercise these rights, please contact us using the information provided below.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: team@novacoreservicesllc.com
Phone: +1 (346) 823-4697